Returns & Exchanges
At Playroom Collective, we want you to love every piece you purchase; however, if you are not completely satisfied, we offer a 30-day return window for all unworn and tagged items. Please note that all seasonal clearance items are final sale and cannot be returned or exchanged.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back and receive a pre-paid shipping label.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags, protective bags, and hygiene seals remain intact and attached.
Ship It Back
Affix the pre-paid shipping label to your package and drop it off at any authorized carrier location within 7 days of generating the label.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing